Enhance every stage of the product ownership lifecycle with the MHIQ Platform — unifying siloed content and workflows to empower consumers, support teams, and technicians throughout ownership, while extending the value of existing documentation and systems.
The MHIQ Platform delivers role specific Assistants that provide instant access to reliable product advice, manuals, and guides sourced from MyHouseIntel and manufacturer catalogs. Enabling Brands to deliver positive experiences so rewarding, it turns everyday ownership moments into lasting brand loyalty.
MHIQ Assistants create an integrated ecosystem that empowers product support, nurtures brand loyalty, and maximizes brand value throughout product ownership.
MHIQ Assistants are designed to empower product owners and every role in a Brand’s service network.
For Consumers
Provide on-demand access to expert product advice that enhances confidence and simplifies ownership.
For Support Staff
Streamline customer service operations with intelligent tools that reduce friction and raise responsiveness.
For Technicians
Equip your field teams with instant, manufacturer accurate technical knowledge.
For Product Team
Convert every ownership interaction into actionable product intelligence that guides roadmap, quality, and lifecycle decisions.
Service Providers are often in and out of their shop, wearing many hats—repair technicians, dealers, and installers—where time and efficiency are critical. The MHIQ Technician Assistant simplifies their complex workflows by putting expert troubleshooting, training, and support tools directly in their hands.
With fast, intelligent access to technical knowledge and product data, technicians can resolve more issues on the first visit and spend less time searching for answers.
Quickly and accurately diagnose, identify error codes, and troubleshoot issues
Easily access product and installation details to plan jobs and stock the right parts on service vehicles
Support pre-sale activities by identifying household requirements and recommending compatible, best-fit products
Simplify parts lookup and ordering from approved suppliers
Streamline warranty claims paperwork
Get answers for evolving local building code questions with instant, expert guidance